The Quality Policy of Transporte y Servicios Magallanes González, C.A. (TRANSMAGOCA), establishes as its main activity to satisfy the client’s needs, their expectations and raise the perceived value, which will be supported by tangible elements (infrastructure), reliability, response capacity, security and empathy, through the implementation of a System of Quality in customer service, with the conviction that their success is also the success of Transporte y Servicios Magallanes González, C.A. (TRANSMAGOCA), having human resources as a focal point, promoting integration, quality of life, safety and care for the environment.

In Transporte y Servicios Magallanes González, C.A. (TRANSMAGOCA), we are committed to continually striving to prevent all accidents that involve personal and material damage, as well as occupational diseases, identifying, managing or eliminating safety risks associated with our operations, for which we have established:

• Identify hazards, evaluate and control risks in all our activities, as well as the identification of environmental aspects in order to prevent and protect the integrity and health of all workers in our organization.

• Comply with current legislation, rules and regulations applicable to the purpose of our services, as well as comply with the requirements demanded by our clients.

• Implement preventive and corrective actions focused on the protection of the environment, the safety and health of our staff, clients and the people who provide services within our facilities or areas of influence.

• Conduct operations in a manner that protects people and property, as no operation is so important and no order so urgent that the necessary care cannot be taken to do the job in a safe and healthful manner, promoting a job well done. and without accidents.

• Promote safe behavior and continuous improvement of personnel, through communication, training, training and active participation of personnel in the prevention and control of existing risks in operations.

• Respond effectively and safely to emergencies or accidents that result as a consequence of the company’s operations.

• Reiterate at all times to all employees, contractors and other persons or entities working on behalf of the company about their responsibility to carry out the work entrusted to them safely.

Transporte y Servicios Magallanes González, C.A. (TRANSMAGOCA), considers the preservation and care of the environment as one of the guidelines for sustainability and growth of its processes, for which it commits to:

• Prevent contamination by reducing and/or eliminating environmental impacts within our processes.

• Comply with legal regulations and other requirements applicable to the environmental management of our processes.

• Ensure the management of our activities that allow us to establish, review and comply with the environmental objectives.

• Continuously review the Environmental Management System through a process of continuous improvement and pollution prevention.

• Promote the training of all workers according to their functions and responsibilities, executing training, training and training programs.

• Document, implement and maintain our environmental management system in accordance with the development of technology and environmental protection.

• Keep our environmental policy current and ensure that it is available to internal and external interested parties.